Carole Thomas, BA, RN, MCSE, joined KC CARE Health Center in 2022 as VP of Clinical Operations after working in the Healthcare Information Technology industry for 20+ years. Her responsibilities include the oversight of nursing and patient care in, dental, behavioral health, Primary Care and Specialty Care areas for all four KC CARE locations.
Carole studied at the University of Missouri – Columbia, Park University and Avila University. She received her Nursing Diploma from St. Luke’s College of Nursing. Carole began her nursing career as a nurse tech and then staff nurse at Truman Medical Center – Hospital Hill where she later advanced to Nurse Manager and Project Director. She was also the developer and Project Director of the Medicare Skilled Nursing Unit at Hospital Hill. After leaving TMC, Carole furthered her career in Nursing Leadership as a Director of Nursing in Long Term Care/Skilled Rehab as well as Director of Nursing in a large Continuing Care Retirement Community in the Kansas City midtown area. From there, she developed an interest in Primary Care and became a Director of Nursing in a Primary Care clinic locally.
Carole became interested in the emerging industry of Information Technology for Healthcare. She decided to pursue a Microsoft Certified System Engineer course at National American University with the intention of applying that knowledge to her healthcare career. After completing her course of study and obtaining her certification, Carole applied her new skills to the electronic health record industry where she began her career locally at Cerner Corporation, an industry leader in the EHR world.
During this phase of her career, Carole implemented EMR solutions in hospitals and health systems in the US and internationally, providing direction and support as an Implementation Consultant, Nurse Consultant, Physician Documentation Consultant, CPOE Implementation consultant and Practice Director, managing resources during the implementation phase of projects. She ended this phase of her career at Netsmart Technologies which is also an industry leader in EHR solutions for Behavioral Health.
Carole has always had a longing to return to direct patient care and feels it was a “stroke of luck” to have found an opportunity to return to this integral part of healthcare through KC CARE.
Carole is actively involved in the Kansas City Community. She was the founding Vice President of the Greater Kansas City Chapter of the National Black Nurses Association and remains a member today. She is also a member of Alpha Kappa Alpha Sorority, Inc. She is actively engaged as a volunteer with The Whole Person, Harvester’s and Giving the Basics. Recently, Carole also became a volunteer with the Medical Reserve Corp. of Jackson County and since the beginning of the pandemic, she has been using her free time as a volunteer and can frequently be found performing COVID-19 vaccines at various locations and events throughout the Greater Kansas City Metro area.