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May 14, 2020

How KC CARE is planning for Kansas City’s reopening

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Across the country and here locally, leaders are trying to toe the line between protecting our citizens’ health and carefully returning to regular life. Here’s what you need to know right now.

What does the City of Kansas City, Missouri say?

Mayor Quinton Lucas issued a new 10-10-10 Rule last week for businesses reopening and for regulating social gatherings. That rule is further detailed below.

Additionally, Mayor Lucas has issued re-opening guidelines for restaurants, and the City also has a KCMO Reopening FAQ page and a Coronavirus FAQ page with more information.

 What should I do to stay healthy?

As your healthcare provider, we always want you to be safe and healthy. With this in mind, our Chief Medical Officer, Dr. Craig Dietz, offers the following guidance for maintaining your health in the coming weeks:

  • Continue to limit all non-essential outings from your home. We recognize that some people will need to return to their places of work and take their children to childcare. Some people may prioritize visiting friends or family, while others will be eager to support a favorite restaurant or business. The important thing is that you don’t return to all above activities all at once. Make strategic choices to minimize your exposure to others in the community as we ease into the new phase.
  • Wear facemasks while in public. As we begin to return to normal life, you should still wear a mask outside your home, including your place of work, as much as possible.
  • Maintain social distance as much as possible. Avoid gatherings larger than 10 people– for your safety and the safety of others. Even outdoors, we encourage you to be mindful of groups larger than 10, even though the City outlines groups of up to 50 people.
  • Keep up the healthy habits outlined below. If there is a spike in new infections, it’s possible some of these relaxed measures will be reversed. It’s important that you stay healthy through it all.


 What should I know about my appointments at KC CARE right now?

KC CARE is working hard to make this next phase run as smoothly as possible for both our patients and our staff.

  • Don’t delay your healthcare. You can choose between signing up for an appointment at a KC CARE location or request a behavioral health and medical appointment by telehealth. The most important thing is that you receive the regular care you need.
  • Keep filling your prescriptions. Our pharmacy is operating under regular hours and here for all our patients’ medication needs.
  • All staff and patients will be required to wear a mask at all KC CARE locations and Homeroom Health. If you do not have a mask, one will be provided to you upon arrival.
  • All patients will be screened for fever and COVID-19 and other flu-like symptoms upon arrival. KC CARE staff are screened daily as well.
  • COVID-19 testing is available to patients who are experiencing symptoms or have been exposed.
  • Non-emergency dental services remain suspended, though preventive dental care will soon resume for children and pregnant women. Please watch for an announcement soon!
  • Cleaning and other facility precautions have increased and are reviewed daily to ensure the safety of our patients and staff.
  • Much of KC CARE’s staff is still working remote until at least June 1, in order to adhere to the 10-10-10 Rule.

We need your help to respond to the COVID-19 crisis.

Text HELPKC to 44-321 or click here to make a donation today!