To protect each other – staff and patients – and adhere to social distancing best practices, KC CARE will convert medical and behavioral health appointments to telehealth visits, when possible.  We are committed to making sure that your health needs are still being met. If you have chronic health conditions or other diagnoses requiring routine care or medication refills, you still need your primary care provider to offer expert health advice.

Examples of telehealth appointments include, but are not limited, to:

  • New respiratory or flu-like complaints such as cough, cold, runny or stuffy nose, sore throat, flu, body aches
  • Acute (or more urgent) needs, such as allergies; skins concerns (rash, insect bite, etc.); infection (such as earaches or urinary tract infections); GI symptoms
  • Chronic (or more routine care) needs, such as COPD without an exacerbation or chronic allergies, diabetes, hypertension, HIV PrEP, HIV treatment, headaches
  • Behavioral health needs, such as therapy appointments
  • Medication refills
  • Pharmacy Services, Telehealth patients have access to KC CARE’s on-site pharmacy with access to affordable medications

If you are a new or existing patient: Request an appointment here

Important forms:

Patient Consent and Agreement for Health Services

KC CARE Privacy Agreement

Behavioral Health Attendance Policy

Behavioral Health Confidentiality Policy and Informed Consent For Treatment

If you have questions about existing or future visits, feel free to call us at 816-753-5144. Our schedulers can help or may refer you to a nurse for additional discussion.

Frequently Asked Questions

  • What is Telehealth? 

Patient care services provided via phone, tablet or computer to connect patients and their healthcare providers.

  • How does it work?

  • What are the most important things you need to know about telehealth through KC CARE?

Telehealth visits are provided with HIPAA-compliant video technology (to protect patient privacy) on smartphones, tablets or computers.

Telehealth visits can also adapt to landline telephones or basic mobile phone if you have no other device.

Many routine medical issues can be addressed by a telehealth visit via phone or computer. In some cases after the consultation, the provider may determine that your symptoms and conditions require you to come in for a physical examination.

  • What does a telehealth appointment cost?

There is no additional cost for a telehealth visit. You will be billed for your telehealth appointment just like a regular visit. All telehealth visits are eligible for our sliding fee scale.